Playing Favorites By Marshall Goldsmith There’s a reason I devote...
And that conscription alters us. Like it or not, follow-up is a valuable process that heightens our self-awareness. It forces us to assess our progress honestly. Without follow-up, we may never take the time to ask how we’re doing.
Follow-up appears in many forms. It could be someone from human resources conducting a company-wide survey, or our boss requesting a weekly progress report, or a vendor checking to see if we’re satisfied with a purchase.
I generally recommend a specific kind of follow-up, which I’ve adapted from the Business Review Plan at Ford. This is a weekly group meeting created by a half dozen or so participants to monitor one another. Whatever form our follow-up takes, we should welcome it rather than resent it. It’s a supportive gesture, not an intrusion on our integrity and personal space.
Like it or not, follow-up is a valuable process that heightens our self-awareness. It forces us to assess our moments of accountability.